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Type: Customer Service

My first time using their service to alter my jacket. The sleeves were too long and it had lining. It was done perfectly. Very good customer service.

Fantastic service and quality of product. The crease in my suit pants were so sharp i couldve cut diamonds on them. I also had a small hole in the seam of one of my pants that were fixed free of charge. 100% recommendation for using this business.

Very nice n effective service Friendly staffs. Reasonable price. Much appreciated . Highly recommended

Great customer service, helpful friendly staff. Work they do is always perfect, reasonable prices. I highly recommend Opal Alterations.

Awesome service. Awesome price. Thank you. Great speedy service.

Great service. Great prices. Quick turnaround. Nice to get an sms when your stuff is ready

Always have great customer service and prompt completion of the task. Love that you under promise and over deliver each time. Thanks

Had some pants hemmed and they did an amazing job! Great shop and great service, will definitely be back here!

I have used these guys a couple of times now and have always found them to be professional, friendly & they always do things in good time. This last time I had some clothing embroidered and the results looked fantastic! Happy to recommend them to anyone!

Opal has done quite a few alterations for me and so far I can’t fault the service. The work is excellent, the management polite and helpful and the business is conveniently located for someone who lives in Belconnen.

Terms & conditions

  • Pricing - Our mobile service prices are the same as in-store prices. Orders can be a combination of alterations and dry cleaning. Click Here to see our extremely competitive prices.
  • Appointments - We have 2 types of appointments; standard and window appointments. Standard appointments are regular appointments at your chosen day/time. Window appointments are flexible and will be within a 3 hour time-window that you choose.
  • Payment - Invoices can be paid online before delivery or at the drop off time via Eftpos/Card or Cash to ensure customer satisfaction. We do not collect/Store any credit card details. If you are not going to be home for delivery and would like us to leave your garment at your designated area please make sure payment is made before delivery, otherwise delivery can not be made and a re-delivery fee of $15.00 will apply.
  • Re-Delivery - $15.00 surcharge will apply if you miss your delivery. We can always pick-up and drop off your items at a designated spot if you will not be home for the delivery and agree to it at time of booking.
  • Quotes - You can always contact us for quotes on orders you are not sure about.
  • Quality 100% Guaranteed - Opal is the highest rated Alterations and Dry Cleaning service provider in Canberra, customer satisfaction is our top priority. Thank you.

We recommend using our mobile service for bridal dress alterations and wedding party alterations (including the groom and groomsmen). However if you prefer to come to the store, please make sure you book an appointment online using the In-Store appointment option. This is to ensure we have the right tailor and enough staff to accomodate you most efficiently.

In-store Appointment

Book a pickup

Please choose an option

By Appointment
  • Standard Appointment at your chosen time
  • $40 pickup+delivery fee, Free for orders above $300
By Window
  • This appointment will be some time within the 3-hour time window you choose
  • $15 Dry Cleaning pickup+delivery fee. Free for orders above $150
  • $25 Alterations pickup+delivery fee. Free for orders above $150

Dear Customers, please keep in mind you do not need to be home/office for your appointments. We can pick up and drop off your items from a designated spot at your door if you choose that option when booking your appointment.

Terms & Conditions
  • Pricing - Our mobile service prices are the same as in-store prices. Orders can be a combination of alterations and dry cleaning. You can view our extremely competitive prices on our website price list.
  • Appointments - We have 2 types of appointments; standard and window appointments. Standard appointments are regular appointments at your chosen day/time. Window appointments are more flexible and will be within a 3 hour time-window that you choose.
  • Payment - Invoices can be paid online before delivery or at the drop off time via Eftpos/Card or Cash to ensure customer satisfaction. If you are not going to be home for delivery and would like us to leave your garment at your designated area please make sure payment is made before delivery, otherwise delivery can not be made and a re-delivery fee of $15.00 will apply.
  • Re-Delivery - $15.00 Surcharge will apply if you miss your delivery. We can always pick-up and drop off your items at a designated spot if you will not be home for the delivery and agree to it at time of booking.
  • Quality 100% Guaranteed - Opal Alterations is the highest rated Alterations and Dry Cleaning service provider in Canberra, customer satisfaction is our top priority.