Dear Customers, please keep in mind you do not need to be home/office for your appointments. We
can pick up and drop off your items from a designated spot at your door if you choose that option
when booking your appointment.
Terms & Conditions
- Pricing - Our mobile service prices are the same as in-store prices. Orders can be a combination of alterations and dry cleaning. You can view our extremely competitive prices on our website price list.
- Appointments - We have 2 types of appointments; standard and window appointments. Standard appointments are regular appointments at your chosen day/time. Window appointments are more flexible and will be within a 3 hour time-window that you choose.
- Payment - Invoices can be paid online before delivery or at the drop off time via Eftpos/Card or Cash to ensure customer satisfaction. If you are not going to be home for delivery and would like us to leave your garment at your designated area please make sure payment is made before delivery, otherwise delivery can not be made and a re-delivery fee of $15.00 will apply.
- Re-Delivery - $15.00 Surcharge will apply if you miss your delivery. We can always pick-up and drop off your items at a designated spot if you will not be home for the delivery and agree to it at time of booking.
- Quality 100% Guaranteed - Opal Alterations is the highest rated Alterations and Dry Cleaning service provider in Canberra, customer satisfaction is our top priority.
